Documentation casemanagement https://stg.documentation.thinxsoftware.com/ 2026-05-01T22:39:13+0000 Documentation https://stg.documentation.thinxsoftware.com/ https://stg.documentation.thinxsoftware.com/lib/tpl/bootstrap3/images/favicon.ico text/html 2023-08-29T15:36:03+0000 Anonymous (anonymous@undisclosed.example.com) 2 Case Administration https://stg.documentation.thinxsoftware.com/doku.php?id=casemanagement:admin&rev=1693323363&do=diff 2 Case Administration All configuration tasks for Case Management Module are performed in the Case Administration page, available from the Cases navigation menu folder. This section provides information on the configurable features available. text/html 2023-08-29T15:36:03+0000 Anonymous (anonymous@undisclosed.example.com) Case Management https://stg.documentation.thinxsoftware.com/doku.php?id=casemanagement:foldername&rev=1693323363&do=diff Case Management text/html 2023-08-29T15:36:03+0000 Anonymous (anonymous@undisclosed.example.com) 1 Case Overview https://stg.documentation.thinxsoftware.com/doku.php?id=casemanagement:overview&rev=1693323363&do=diff 1 Case Overview The Thinx! Case Management Module provides your organization with a central repository to manage, track and store information pertaining to a case. The module integrates seamlessly within the Thinx! Platform Framework to leverage its full capabilities, including automated workflow, to help your users process and resolve cases quickly and efficiently. text/html 2023-08-29T15:36:03+0000 Anonymous (anonymous@undisclosed.example.com) 3 Reference https://stg.documentation.thinxsoftware.com/doku.php?id=casemanagement:reference&rev=1693323363&do=diff 3 Reference 3.1 Permissions The Case Management Module has the following permission set: Permission Name Description CASE_ACTIVITY_VIEWEnables the holder to view activities associated to a case. CASE_ALL Grants the holder access to perform any Case Management Module functionality.This is permission should only be given to top level administrators.